Like many practices across the UK, The Key Medical Practice are currently struggling with demand at the moment. With an appointment backlog for GP-specific appointments now more than a month long, we have made the difficult decision to pause booking any new routine GP-specific appointments until February 23rd.
This will allow our GPs to catch up with all the patients who are already booked in while our practice staff implement our new booking and triage system. Our goal is to make it quicker and easier for everyone to get the care they require.
While there are some matters that a GP is best qualified to discuss, a significant number of issues can be addressed just as effectively by other members of our highly-qualified clinical team, including Nurses, Healthcare Assistants, and Clinical Pharmacists. As such, we will be able to continue booking in new appointments for many issues as normal.
The takeaway for our patients is that you should continue calling our practice as usual if and when you require support from us. We will of course direct urgent queries as necessary and the rest of our clinical team will continue to book and see new appointments for issues within their remit. Clinically non-urgent GP-specific queries will need to wait until after February 23rd to book appointments however, once our new process is in place.
As always, we thank you for your patience and understanding during this transitional period.
NEW CAR PARKING CHARGES
FROM 10TH NOVEMBER THERE WILL BE NEW CAR PARKING CHARGES, PLEASE NOTE THAT YOU DO NOT HAVE TO PAY FOR THE FIRST 90 MINUTES OF PARKING AND WILL NOT NEED TO ENTER REGISTRATION PLATES. IF YOU ARE USING THE CARPARK FOR LONGER THAN 90 MINTUES THIS WILL NEED TO BE PAID FOR- PLEASE SEE NOTICES IN THE CAR PARK FOR CHARGING COSTS.
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